How to Get Synthetics Monitoring to Work in New Relic

Synthetics Monitoring

Synthetics Monitoring is a vital component of modern web performance management. It allows you to simulate user interactions with your web applications, providing insights into their reliability and speed. New Relic, a popular application performance monitoring (APM) tool, offers powerful synthetic monitoring capabilities. However, configuring and optimizing synthetics in New Relic can be a bit tricky. In this guide, we’ll walk you through the steps to get synthetics monitoring to work seamlessly in New Relic.

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Understand the Basics of Synthetics Monitoring

Before diving into New Relic’s synthetic monitoring, let’s briefly cover the fundamentals:

  • What is Synthetic Monitoring?: Synthetic monitoring involves using automated scripts to simulate user interactions with your website or application. This helps you proactively detect performance issues before real users are affected.
  • Why Use New Relic?: New Relic provides a comprehensive suite of APM tools, including synthetics monitoring, making it a one-stop solution for monitoring and optimizing your applications.

Set Up a New Relic Account

If you haven’t already, sign up for a New Relic account. Follow these steps:

  • Visit the New Relic Website: Go to the New Relic website and sign up for an account if you don’t have one.
  • Access Your Dashboard: Once you have an account, log in to your New Relic dashboard.

Configure Synthetics in New Relic

Now, let’s get into the nitty-gritty of configuring synthetics monitoring in New Relic:

  • Access Synthetics: In your New Relic dashboard, navigate to the ‘Synthetics’ tab. Here, you’ll find options to set up and manage synthetic monitors.
  • Create a Monitor: Click on ‘Create a monitor’ to begin configuring your synthetic monitor. You’ll be prompted to choose the monitor type, such as a ping monitor or browser monitor.
  • Define Your Monitor: Depending on the monitor type you select, you’ll need to provide details like the URL you want to monitor, the locations from which to test, and the frequency of tests.

Set Up Alerts

Effective synthetic monitoring involves receiving timely alerts when issues are detected. Here’s how to configure alerts in New Relic:

  • Alert Policies: Under the ‘Alerts & AI’ section in New Relic, create alert policies tailored to your synthetic monitors. Specify thresholds and conditions that trigger alerts.
  • Notification Channels: Set up notification channels to ensure you receive alerts via email, SMS, or integration with other communication tools like Slack.

Monitor and Analyze Data

Once your synthetic monitors are up and running, it’s crucial to monitor and analyze the data they generate:

  • Dashboard: Access the synthetics dashboard in New Relic to view the performance data collected by your monitors. Analyze response times, uptime, and error rates.
  • Historical Data: Use historical data to identify trends and patterns. This can help you make informed decisions about optimizations.

Optimize Your Applications

Synthetics monitoring not only helps you detect issues but also offers insights for optimization:

  • Performance Insights: Leverage the data from synthetic monitoring to identify bottlenecks and performance issues in your applications.
  • Load Testing: Use synthetic monitors to simulate heavy loads on your application and evaluate its performance under stress.

Implement Scripted Synthetics for Advanced Testing

Beyond the basics, you can take your synthetic monitoring in New Relic to the next level by implementing scripted synthetics. This allows you to perform more intricate and customized tests:

  • Scripted Monitors: Create scripted monitors using Selenium or Puppeteer. These scripts can simulate complex user interactions, such as logging in, filling out forms, and navigating through your application.
  • Custom Metrics: With scripted synthetics, you can capture and analyze custom metrics that are specific to your application’s functionality. This level of granularity can help you pinpoint issues with precision.

Regularly Review and Update Monitoring Strategies

To ensure the continued effectiveness of your synthetic monitoring in New Relic, it’s essential to maintain and evolve your monitoring strategies:

  • Review and Refine: Regularly review the performance data and alerts generated by your synthetic monitors. Refine your alerting thresholds and notification channels as needed to reduce false positives and enhance accuracy.
  • Stay Informed: Keep an eye on updates and new features in New Relic’s synthetic monitoring capabilities. Staying informed about the latest enhancements can help you leverage advanced functionalities for even better insights.


In conclusion, synthetic monitoring is a critical tool for ensuring the reliability and performance of your web applications. New Relic provides a robust platform for setting up and managing synthetic monitors, enabling you to proactively detect and address issues. By following the steps outlined in this guide, you can harness the power of synthetics monitoring in New Relic to enhance your application’s performance and deliver a superior user experience.

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